By H. J. Heiniger (auth.), C. Th. Smit Sibinga, P. C. Das, H. J. Heiniger (eds.)

TQM AND TAYLORISM; HOW THEY evaluate H. Bremer Preface the economic global this present day is split among camps: a tradition in keeping with the foundations of overall caliber administration (TQM), constructed within the a long way East, and one nonetheless strongly stimulated by way of the origins of "Scientific Management", intro­ duced within the West by way of F.W. Taylor and others on the flip of the century. This divergence should be proven to have arisen within the final 40 years, lengthy adequate for a brand new iteration of managers and corresponding tradition to emerge. the 2 cul­ tures are so deeply entrenched that it really is tricky for one to alter to the opposite. in spite of the fact that, there's powerful facts to aid the rivalry that people-oriented TQM is greater, and people businesses clinging to Taylor versions now face diffi­ cult judgements. activities by way of Taylor-companies to maneuver to TQM rnight weH be hindered instead of helped via using current caliber coverage criteria, built by means of Taylor-oriented nationwide and foreign criteria Institutions.

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